Working for NCR corporation as Level 3 Technical support for Walmart stores in USA. Assisting NCR technicians on the field and personnel in Walmart. Troubleshooting and resolving issues with workstations, Thin clients, store servers, network and client POS equipment ( Scanners, Debit readers, registers, and etc.), drivers configuration.
Networking
- Cisco
- Access points and Wireless controllers
- Resolving issues like Access point does not show up on Cisco Wireless controller
- Switches 2960
- Resolving issues with DHCP snooping
- Resolving issues with port security
- Resolving issues with devices not getting IP from DHCP server
- Routers 2951
- Resolving issues with servers duplicate MAC address not showing on routers ARP table
- Access points and Wireless controllers
Servers
- IBM servers with Toshiba OS
- Assisting with replacing drive on raid and rebuilding drives
- Assisting with application issues он server
- Coupons are not working on register
- Register does not recognize peripherals
- Keyboard
- Debit reader
- Hand held scanner
- Configuring and adjusting configuration for registers
- Changing Type of peripheral for register
- Dell media servers
- Assisting with replacing drive on raid and rebuilding drives